THINGS TO REMEMBER!

1. Please DO NOT feed your pet before his/her appointment.

2. Make certain your dog has been thoroughly walked and has gone "potty" before bringing them in.

3. ALL dogs MUST be brought on a leash. Carriers are recommended for cats.

4.  ALL pets must have a current Rabies tag number either on file with Pat's Pet Emporium, or on their collar.

5. If your pet is to be shaved or clipped very close, a release will need to be filled out and signed for every appointment.

6. To best accomodate your pet's grooming needs, we recommend booking your appointments in advance. ALL grooming appointments must be honored.

MISSED APPOINTMENT POLICY

It is the customers' responsibility to remember their appointments and times. If you must miss an appointment or going to be late, please call us before your scheduled appointment time, preferably 24 hours in advance.

If you do not call to cancel or reschedule our policy is:

1st time - Warning Postcard.

2nd time - Customer is charged the cost of the missed appointment.

3rd time - Customer will be asked to pay in advance, or loss of services. We hate to do this, so please call!

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